Is Exact Opco, LLC covered by California DROP?
Yes — in DROP scope. Exact Opco, LLC (DBA Exact Customer) is listed on the 2026 California Data Broker Registry. Registered data brokers must process deletion requests submitted through DROP, starting August 1, 2026.
Unverified: we have not confirmed this broker in DROP's own in-app broker list (that list is only visible inside DROP). Registry data last modified July 29, 2026.
The broker answered “No” (or did not answer) for regulation under FCRA, GLBA, IIPPA, CMIA and HIPAA. Other exemptions (for example publicly available information or data you gave the business directly) can still apply.
Registration information
| Registered name | Exact Opco, LLC |
|---|---|
| Doing business as | Exact Customer |
| Website | www.exactcustomer.com |
| Privacy rights / deletion page | www.exactcustomer.com |
| Contact email (as registered) | info@exactcustomer.com |
| Phone (as registered) | 516-253-6644 |
| Address (as registered) | 552 7th Ave, Suite 401, New York, NY, 10018, UNITED STATES |
| Registry years found |
Earlier years are matched to previous CPPA/DOJ registry files by name or website and may miss renamed companies. |
Data categories it reports collecting
The registry asks every broker Yes/No questions about these specific categories. It does not list everything a broker collects.
| Personal information of minors | No |
|---|---|
| Account logins / account numbers with security codes | No |
| Government-issued ID numbers | No |
| Citizenship / immigration status | No |
| Union membership status | No |
| Sexual orientation | No |
| Gender identity / expression | No |
| Biometric data | No |
| Precise geolocation | No |
| Reproductive health care data | No |
Who it says it sold or shared data with (past year)
| A foreign actor | No |
|---|---|
| The federal government | No |
| Other state governments | No |
| Law enforcement (except when required by subpoena or court order) | No |
| A developer of a generative AI system or model | No |
Regulation under other privacy laws
| Fair Credit Reporting Act (FCRA) | No |
|---|---|
| Gramm-Leach-Bliley Act (GLBA) | No |
| California Insurance Information and Privacy Protection Act (IIPPA) | No |
| California Confidentiality of Medical Information Act (CMIA) | No |
| HIPAA (HIPAA) | No |
Consumer request metrics it reported
Shown exactly as reported. Column labels are the CPPA's; they reference 2024 even though the CPPA page describes this registry as covering 2025 activity.
| Requests to delete - Total requests received | 112 |
|---|---|
| Requests to delete - Total requests received - Complied in whole | 0 |
| Requests to delete - Total requests received - Complied in part | 32 |
| Requests to delete - Total requests received - Denied | 80 |
| Requests to delete - The number of days to respond substantively to a request to delete in 2024 - Mean | 2 |
| Requests to delete - The number of days to respond substantively to a request to delete in 2024 - Median | 2 |
| Requests to know what personal information is being collected - Total requests received | 0 |
| Requests to know what personal information is being collected - Total requests received - Complied in whole | 0 |
| Requests to know what personal information is being collected - Total requests received - Complied in part | 0 |
| Requests to know what personal information is being collected - Total requests received - Denied | 0 |
| Requests to know what personal information is being collected - The number of days to respond substantively to a request to know in 2024 - Mean | 0 |
| Requests to know what personal information is being collected - The number of days to respond substantively to a request to know in 2024 - Median | 0 |
| Requests to know what personal information is sold or shared - Total requests received | 0 |
| Requests to know what personal information is sold or shared - Total requests received - Complied in whole | 0 |
| Requests to know what personal information is sold or shared - Total requests received - Complied in part | 0 |
| Requests to know what personal information is sold or shared - Total requests received - Denied | 0 |
| Requests to know what personal information is sold or shared - The number of days to respond substantively to a request to know what personal information is sold or shared in 2024 - Mean | 0 |
| Requests to know what personal information is sold or shared - The number of days to respond substantively to a request to know what personal information is sold or shared in 2024 - Median | 0 |
| Requests to opt out of sale or sharing - Total requests received | 112 |
| Requests to opt out of sale or sharing - Total requests received - Complied in whole | 0 |
| Requests to opt out of sale or sharing - Total requests received - Complied in part | 32 |
| Requests to opt out of sale or sharing - Total requests received - Denied | 80 |
| Requests to opt out of sale or sharing - The number of days to respond substantively to a request to know in 2024 - Mean | 2 |
| Requests to opt out of sale or sharing - The number of days to respond substantively to a request to know in 2024 - Median | 2 |
| Requests to limit the use and disclosure of sensitive personal information - Total requests received | 0 |
| Requests to limit the use and disclosure of sensitive personal information - Total requests received - Complied in whole | 0 |
| Requests to limit the use and disclosure of sensitive personal information - Total requests received - Complied in part | 0 |
| Requests to limit the use and disclosure of sensitive personal information - Total requests received - Denied | 0 |
| Requests to limit the use and disclosure of sensitive personal information - The number of days to respond substantively to a request to know in 2024 - Mean | 0 |
| Requests to limit the use and disclosure of sensitive personal information - The number of days to respond substantively to a request to know in 2024 - Median | 0 |
Additional comments from the broker
We received 112 California privacy requests, and they were largely from third-party companies that purport to assist with these requests. We understand "complied in part" to mean that, in connection with a request to delete or opt out, we reached out to request basic information (like email and phone number, which is the data we would potentially have) and implement the request, as needed. We did not receive any responses. As for the "denied" requests, we were able to investigate those requests and confirm that we lacked any data about the consumer, meaning there was nothing to delete. It is unclear whether that is properly categorized as a "denied" request, so we provide this explanation. Though unrelated, we also implemented deletion requests for consumers in states outside California.
Sources
- California Data Broker Registry (CPPA) — registry CSV, last modified July 29, 2026, retrieved October 17, 2026
- How DROP works (privacy.ca.gov)